California compliance · built in

CCPA & call recording, handled.

You’re a California business owner — one missed disclosure can become a §632 lawsuit. Every Live Answer call opens with a compliant disclosure, encrypted recording, 30-day deletion. You stay out of the courtroom.

We’ll call you and play the exact two-party-consent prompt your callers hear.
Want the full one-pager? Book a 30-min compliance walk-through →
01 · The stakes

What happens if you get this wrong.

$5,000
statutory damages per violation under CA Penal Code §637.2
3×
actual damages — whichever is greater — payable to the caller
100%
of calls Live Answer records open with the disclosure
“I just want to answer my phones — I don’t want to get sued because some agency I’ve never heard of decided I’m the test case.”
— solo attorney, r/Lawyertalk
01 · The law

What California requires.

Two-party consent
California Penal Code §632 requires all parties to a confidential communication to consent to recording. The AI plays a disclosure at the start of every call.
Data minimization
CCPA requires collection of only the personal information reasonably necessary. Our intake scripts default to minimum-necessary; PHI collection is opt-in only.
Right to delete
Callers can request deletion of their recording + transcript. We honor requests within 30 days. Standard retention is 90 days; configurable per customer.
02 · Our posture

What we do by default.

1

Disclosure at greeting

Every call opens with: “This call may be recorded for service quality.” In Spanish for Spanish-speaking callers.

2

Encryption + retention

Recordings encrypted at rest and in transit. 90-day default retention. 7-day, 30-day, or indefinite configurable.

3

BAA for healthcare

Dental and medical practices get a signed BAA before clinical deployment. PHI off by default.

03 · What you get

Sleep soundly. Answer every call.

Every call disclosed
AES-256 encrypted
30-day deletion SLA
BAA for healthcare
Spanish disclosure included
Recording-off mode available
04 · The failure path

What goes wrong if you DIY this.

Missed disclosure
One employee forgets the script. One call gets recorded silently. One angry caller hires a plaintiff’s firm. §637.2 gives them $5,000 statutory plus attorney’s fees — paid by you.
Unsecured storage
Recordings on a desktop. PHI in a Gmail inbox. A laptop gets stolen and you’re now answering both the CCPA regulator AND the HIPAA breach notification timeline.
Deletion ignored
Caller emails a deletion request. It sits in a folder for 60 days. CCPA says 45. Now you have a documented violation in writing — discoverable in any future case.

Take compliance off your plate.

Call the demo line — hear the exact disclosure your callers will hear. Three minutes, no commitment.
(669) 365-6533
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Signed BAA available Recording-off mode Cancel anytime
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