AI receptionist · 24/7 · Bilingual EN/ES

Never lose another new patient.

24/7 bilingual AI receptionist for California medical practices. You shouldn't lose new-patient referrals because the front desk is on lunch, on another call, or already gone for the day. We answer every call, qualify the patient, and book straight into your EHR.

Have one of our AI agents call you now · no credit card · cancel anytime
Made in California HIPAA-aware intake Bilingual EN/ES CCPA-compliant recording
01 · The front-desk gap

The math behind every missed call.

20–35%
of calls miss your front desk (lunch, with a patient, after-hours)
$600–$2,000
value of a new-patient acquisition walking to the next clinic
$45K/yr
CA medical receptionist salary loaded · we cover the gap at 13% of that
I can't stand when I have to call in and go through the old school phone trees and then wait on hold forever.
— What we hear from California patients every week

The calls you're already losing.

Every entry is a real California medical practices owner’s week. The calls you couldn’t pick up. The ones that went somewhere else.

12:15 PM
Front desk is at lunch. A referral from a specialist calls. They book the other primary care office instead.
5:30 PM
Doors closed 30 minutes ago. A worried parent with a sick kid leaves a voicemail and calls urgent care.
Spanish-language
Mom calls in Spanish about her son's asthma. Your IVR doesn't have a Spanish option. She hangs up.
03 · We get it

Your front desk shouldn't end at 5 PM or pause at lunch.

Your front desk is checking in patients, processing insurance, calling pharmacies, and somehow also answering the phone. Every call that hits voicemail is a new patient who'll call the next office on the list. The phone shouldn't be the bottleneck on your panel growth.

24/7
Every call, lunch + after-hours + weekends
EN/ES
Bilingual from the first ring
HIPAA
Minimum-necessary intake, encrypted in transit + at rest
4+
Native sync: Athena, eClinicalWorks, NextGen, Practice Fusion
04 · How your AI receptionist works

Three steps to never miss another patient.

1

Forward your phone

60 seconds. Works with any provider — RingCentral, Twilio, Verizon, AT&T, most VoIP systems.

2

We qualify the patient

New patient or existing? Reason for visit? Urgency? Insurance basics? Triaged and booked — 24/7, in English or Spanish.

3

Books into your EHR

Straight into Athena, eClinicalWorks, NextGen, or Practice Fusion — plus SMS to the office within 60 seconds. Urgent cases route to on-call.

Syncs with your EHR / practice management
AthenaeClinicalWorksNextGenPractice FusionGoogle Calendar
05 · Imagine this

A month from now.

Your panel is growing. Your front desk is focused on the patients in the lobby, not the phone. New-patient referrals don't bounce to voicemail anymore. Your Spanish-speaking patients reach a human-sounding receptionist on the first ring.

After-hours leads stop going to voicemail.
New-patient schedule fills itself.
Panel grows without a front-desk hire.
Your team focuses on patients in chairs.
06 · Voices

Human-standard AI voice agents.

Out of the box, ready to use.

Warm & reassuring
Professional Sarah
Authoritative
Executive Marcus
Conversational
Casual Jamie
07 · Compare

What you'd pay otherwise.

What you do today
Cost
Result
Voicemail + IVR
$0/mo
Lose 20–35% of calls · $600–$2,000 per new patient
Second front-desk hire (CA)
$3,200–$3,800/mo
9–5 only · $45K/yr loaded · 60-day replacement
Medical answering services
$300–$500/mo
Capped minutes · bilingual upcharge
LiveAnswerService
$500/mo flat
24/7 · bilingual · unlimited
08 · Pricing

One recovered call pays for months.

Flat-rate. Unlimited calls. No counting. No overages.
Custom
Let’s talk
Multi-location, franchise, or high-volume operations
  • Multiple AI agents & dedicated numbers
  • Multi-location dispatch routing
  • Custom CRM & API integrations
  • White-glove onboarding & training
  • Dedicated success manager
  • SLA-backed uptime guarantee
  • Volume discount on annual plans
15-minute discovery call · custom quote in 24 hours
Schedule a call →
7-day free trial · no cardMiss a booking? Month freeCancel anytime
10 · Coverage
11 · FAQ

Frequently asked questions.

How does the AI receptionist work?

You forward your overflow or after-hours line to a number we provide. Every call is answered within 2 rings, 24/7. The AI qualifies the patient — new vs existing, reason for visit, urgency — books the appointment into your EHR, and texts your front desk within 60 seconds. Urgent cases route to on-call within 30 seconds.

Is it HIPAA-compliant?

We operate in HIPAA-aware mode by default. Intake is set to 'minimum necessary' — no PHI in transcripts unless you enable it. Recordings are encrypted at rest and in transit. A signed BAA is available. Deletion requests honored within 30 days.

Does it give medical advice?

No. The AI is scripted to refer all clinical questions to your team and to route urgent symptoms to on-call. It handles intake and scheduling, not triage. It will recognize emergencies (chest pain, breathing difficulty, etc.) and route to 911 + your provider within seconds.

How does it integrate with my EHR?

Native integration with Athena, eClinicalWorks, NextGen, and Practice Fusion. New-patient bookings push directly into your schedule with intake notes. Setup is handled by our team during onboarding.

Can it handle Spanish-speaking patients?

Yes — native EN/ES on every account, no upcharge. The AI detects the caller's language in the first 3 seconds and switches automatically. Critical in California, where ~40% of inbound is Spanish in some metros.

How long does setup take?

48 hours from your kickoff call. We script the AI for your practice's tone, integrate your EHR, and go live.

Your panel should grow on referrals, not stall at voicemail.

Three minutes to know if this is for you.
(669) 365-6533
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