Never miss another tenant call.
24/7 bilingual AI property management answering service for California landlords and PM companies. You shouldn't lose a leasing lead because it came in at 8 PM, or have a tenant's 9 PM water leak sit in voicemail until morning. We answer every call, triage and log the maintenance request into your PM software, escalate true emergencies to your on-call manager, and capture leasing inquiries before they call the next listing.
Protected by reCAPTCHA — Google Privacy & Terms.
Property managers drown in tenant calls across hundreds of units — maintenance, leasing, rent questions, after-hours emergencies — and lose leasing leads to voicemail. We answer every call 24/7 in English and Spanish, triage and log maintenance requests into your PM software, escalate true emergencies to the on-call manager, and capture the rest — so you stop carrying the whole portfolio on your phone.
The math behind every missed call.
Missed calls don’t just lose the customer — they lower your Google Maps ranking. Google sees roughly half of US phone calls through Android — whether you answered, how long you talked, and whether a prospective tenant dialed the next listing immediately after. PM companies that stop answering measurably drop in local rank. A 100% answer rate protects the Maps position your leasing inquiries come from.
The calls you're already losing.
Every entry is a real California property managers & landlords owner’s week. The calls you couldn’t pick up. The ones that went somewhere else.
You didn't get into property management to answer phones.
You got into it to fill units, keep buildings running, and grow the portfolio — not to be on call 24/7 for clogged drains and lockouts. But the phone never stops. It rings during a turnover. It rings at 9 PM with a water leak. It rings in Spanish when your office manager is out. Every leasing call you miss is a vacancy that stays open longer; every emergency you miss is damage that gets worse overnight.
Three steps to never miss another tenant call.
Forward your phone
60 seconds. Works with any provider — Twilio, Google Voice, RingCentral, Verizon, AT&T. Your office number stays the same.
We answer and triage the call
Maintenance request? The details are collected and logged as a work order in your PM software. Leasing inquiry? Unit, budget, and contact captured, showing requested. True emergency — no heat, water leak, gas smell, lockout? Escalated to the on-call manager right away. Everything else captured cleanly. All in English or Spanish, 24/7.
You get the request — not a voicemail
Maintenance requests pushed into AppFolio, Buildium, Yardi, Propertyware, Rent Manager, or DoorLoop. Leasing leads routed to your team. Emergencies escalated to the on-call manager. SMS summary of every call so nothing falls through.
A month from now.
You leave the office at 5:30 and actually put the phone down. Overnight, a tenant's leak gets triaged and escalated to your on-call manager, three routine maintenance requests get logged straight into AppFolio, and two leasing prospects get captured with showings requested. By Monday morning your work-order queue is current and your leasing pipeline is full — and you didn't take a single after-hours call yourself.
- You take maintenance calls from the dinner table.
- After-hours emergencies sit in voicemail while damage spreads.
- Leasing prospects hit voicemail and call the next listing.
- You're a 24/7 dispatcher, not a portfolio manager.
- You stop carrying the whole portfolio in your pocket.
- Maintenance requests are logged, not lost in voicemail.
- Leasing leads get captured instead of calling the next listing.
- Tenants reach a live, bilingual voice at 10 PM — and renew because of it.
Human-standard AI voice agents.
Out of the box, ready to use.
What you'd pay otherwise.
One recovered call pays for months.
- Unlimited calls, 24/7 — no counting, no overages
- Bilingual English & Spanish from the first ring
- Emergency triage + escalation to your cell
- SMS + email summary
- Call recordings + history
- No-show + follow-up SMS automation
- Multiple AI agents & dedicated numbers
- Multi-location dispatch routing
- Custom CRM & API integrations
- White-glove onboarding & training
- Dedicated success manager
- SLA-backed uptime guarantee
- Volume discount on annual plans
Frequently asked questions.
How does AI handle maintenance requests?
The AI collects the request details — tenant name, unit/address, callback number, and a clear description of the problem — and logs it as a work order in your PM software (AppFolio, Buildium, Yardi, Propertyware, Rent Manager, or DoorLoop). You get an SMS summary within 60 seconds. Routine requests go straight into your queue; true emergencies are escalated immediately instead.
What counts as an emergency and how is it escalated?
We configure the emergency rules with you at kickoff — typically no heat, a water leak, a gas smell, or a lockout. When a call matches, the AI escalates it to your on-call manager right away with the unit and a one-line summary, so someone can act before the damage gets worse. Everything that isn't a true emergency is captured and logged for normal handling.
Is Spanish support really included?
Yes — bilingual English/Spanish is standard on every account, with no upcharge. The AI detects the caller's language in the first few seconds and switches automatically. For California portfolios with many Spanish-speaking tenants, this is often the single most important feature: tenants report problems clearly and prospects get answered in their own language.
Can it capture leasing inquiries too?
Yes. For prospective tenants, the AI captures the unit of interest, budget, move-in timing, and contact details, and routes the lead to your team with a showing request — so leasing prospects get a live response instead of voicemail and don't simply call the next listing.
Is there a contract or can I cancel anytime?
Month-to-month. Cancel anytime. The 7-day free trial requires no credit card. Annual prepay is $5,100/year and waives the $199 setup fee.
How long does setup take?
About 48 hours from your kickoff call. We script the AI for your portfolio, your emergency-escalation rules, your on-call contacts, and your PM software workflow, then go live before you lose another after-hours call.
Is this CCPA-compliant?
Yes. A two-party consent prompt plays at the start of every recorded call. Recordings are encrypted at rest and in transit. We can disable recording and retain transcripts only. Deletion requests honored within 30 days.
The numbers behind the problem.
After-Hours Answering Service: Who Answers Your Calls at Night?
Who actually answers your business calls after 5pm, at night, and on weekends? How a 24/7 AI answering service covers after-hours emergencies with no queue and a flat rate.
Best Answering Service for Small Business: A 2026 Buyer's Guide
How to choose the best answering service for your small business — the criteria that matter (24/7 coverage, flat vs per-minute pricing, bilingual, CRM, managed vs DIY) and how to match a choice to your business.
Do I Need an Answering Service?
A practical decision guide for whether your business needs an answering service — the signs you're losing calls, a quick self-assessment, and when you genuinely don't need one.